Tailored Solutions.

The health of your practice or organization is dependent on how well you engage with your patients. An electronic medical record enables you to track, identify, monitor and improve patient outcomes, but consumers of healthcare expect more. And more than simply having a website or presence on social media, to improve patient adherence and satisfaction you need to engage with them throughout their entire experience—online and in the office.

Using our “Listen. Connect. Engage. Build.” construct, we take a holistic approach to generating patient engagement solutions through a variety of marketing, communications and patient experience solutions that are integrated, yet allow you to tailor and customize based on your unique needs.

Attune2Listen

“We have two ears and one mouth—for a good reason” – Epictetus

Listening uncovers insights. And insights help inform decisions. Attune2Listen services are focused on helping healthcare providers understand insights regarding their patients to enable them to better connect both online and offline.

  • Patient experience surveys
  • Office staff interviews
  • Social listening
  • Mystery shopping
  • Market Research

Attune2Connect

Connecting with patients is more than establishing a website or Facebook page. Attune2Connect focuses on helping clients define their business strategy and then building marketing tools that establish connections in the right places at the right time with the right message.

  • Marketing Strategy and Planning
  • Patient Experience Strategy and Planning
  • Websites
  • List Management
  • Social & Digital Advertising
  • Search Engine Optimization

Attune2Engage

Once strategy is defined, Attune2Engage provides activation that transforms the way in which healthcare providers engage, communicate and retain patients. Depending on strategy, services available include:

  • Social Media
  • Reputation Management
  • Content Marketing/Blogging
  • Thought Leadership
  • Public Relations
  • New patients/Lead generation

Attune2Build

Once strategy is defined, Attune2Engage provides activation that transforms the way in which healthcare providers engage, communicate and retain patients. Depending on strategy, services available include:

  • Social Media
  • Reputation Management
  • Content Marketing/Blogging
  • Thought Leadership
  • Public Relations
  • New patients/Lead generation

How We Work with Clients

Like the practice of medicine, we’ve developed a protocol of physician marketing or hospital marketing solutions. We’ve based these on what our industry experience tells us is critical for patient engagement in today’s environment.

While we follow these standards, we don’t use them as cookie-cutter solutions to meeting client partner needs. Like no two patients are alike, neither are you. So, we dig in to diagnose unique opportunities or gaps to address, to ensure you stand out and get results.

How you work with us from there is up to you—we can simply address your acute needs or we can deliver a comprehensive integrated solution.  Further how we execute with you is flexible as we can deliver fully customized solutions or if you prefer DIY, we even offer toolkits, templates and online training to help you and your team manage your efforts independently.

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A TAILORED SOLUTION?

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